Terms & Conditions

Last Updated:

February 28, 2026

Welcome to CreePlay. These Terms & Conditions (“Terms”) govern your use of www.creeplay.com (“Website”) and the purchase of products from CreePlay (“CreePlay”, “we”, “our”, “us”)

By accessing, browsing, or purchasing from this Website, you agree to be bound by these Terms. If you do not agree, please do not use this Website.

Section 1

Section 2

Eligibility to Use

By using this Website, you confirm that:

You are at least 18 years of age, or
You are accessing the Website under the supervision of a parent or legal guardian.
You have the legal capacity to enter into binding contracts.

Section 3

Products & Services

CreePlay offers cricket equipment and sporting goods for sale in India and internationally.

We reserve the right to:

Modify or discontinue products without prior notice
Limit product quantities
Refuse service to anyone at our discretion

All product descriptions, specifications, and prices are subject to change without notice.

Section 4

Pricing & Payments

All prices listed are in INR, SGD, AED, USD, or the currency of your country.
Applicable taxes and shipping charges are calculated at checkout.
Payments must be made through approved payment methods available on the Website.
CreePlay reserves the right to cancel orders in case of pricing errors or suspected fraudulent transactions.

We do not store full credit/debit card information.

Section 5

Order Acceptance & Cancellation

Your order constitutes an offer to purchase.

We reserve the right to:

Accept or reject any order
Cancel orders due to stock unavailability
Cancel orders due to payment verification issues
Cancel orders suspected of fraud or resale

If your order is canceled after payment, a refund will be processed to the original payment method.

Shipping timelines, charges, and conditions are governed by our Shipping & Delivery Policy.

CreePlay is not liable for delays caused by courier partners, customs authorities, or circumstances beyond our control.

Section 7

Returns, Repairs & Warranty

CreePlay does not accept returns or exchanges for change of mind.

Repairs and replacements are provided only under valid warranty conditions as described in our Return & Refund Policy.

Customers are responsible for reviewing product specifications before purchasing.

Section 8

User Accounts

When creating an account, you agree to:

Provide accurate and complete information
Maintain confidentiality of login credentials
Accept responsibility for all activities under your account

CreePlay reserves the right to suspend or terminate accounts that violate these Terms.

Section 9

Intellectual Property

All content on this Website, including:

Logos
Product images
Text
Graphics
Website design
Branding elements

are the property of CreePlay and protected under applicable intellectual property laws.
You may not reproduce, copy, distribute, or exploit any content without prior written permission.

Section 10

Prohibited Use

You agree not to:

Use the Website for unlawful purposes
Attempt unauthorized access to our systems
Interfere with Website security
Upload malicious software
Misuse product reviews or submit false information

Violation may result in legal action.

Section 11

Limitation of Liability

To the fullest extent permitted by law:

CreePlay shall not be liable for indirect, incidental, or consequential damages.
Our total liability shall not exceed the amount paid for the purchased product.
We are not responsible for the misuse of products after delivery.

Sporting goods must be used responsibly and according to manufacturer guidelines.

Section 12

Product Usage Disclaimer

Cricket and sporting goods require proper handling and usage.

Injuries caused due to improper use
Damage resulting from failure to follow instructions
Performance expectations beyond manufacturer claims

Customers are advised to use protective gear and follow safety practices.

Section 13

Third-Party Links

Our Website may contain links to third-party websites. CreePlay is not responsible for their content, policies, or practices.

Section 14

Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect and use personal information.

Section 15

International Use

Customers purchasing from outside India are responsible for:

Compliance with local laws
Import regulations
Customs duties and taxes

CreePlay is not responsible for customs delays or import restrictions.

Section 16

Force Majeure

CreePlay shall not be held responsible for failure or delay in performance caused by events beyond reasonable control, including:

Natural disasters
Government actions
Transport disruptions
Strikes
Pandemic-related restrictions