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Terms & Conditions

Last Updated:

May 22, 2026

Welcome to CreePlay. These Terms & Conditions (“Terms”) govern your use of www.creeplay.com (“Website”) and the purchase of products from CreePlay (“CreePlay”, “we”, “our”, “us”).

By accessing, browsing, or purchasing from this Website, you agree to be bound by these Terms. If you do not agree, please discontinue use of this Website.

Table of Contents

Company Information

Eligibility to Use

Products & Services

Pricing & Payments

Order Acceptance & Fulfillment

Shipping & Delivery

Returns, Refunds & Warranties

User Accounts

Intellectual Property

Prohibited Website Use

Limitation of Liability

Product Care & Safety Disclaimer

Third-Party Frameworks

Data Privacy

International Transactions

Force Majeure

Governing Law & Dispute Resolution

Policy Updates

Contact Us

This Website is owned and operated by:

  • Corporate Entity: GBT Sports Pvt. Ltd.
  • Registered Office Address: Unit no B-114, Logix Technova, Plot no A4, Sector 132, Noida, Uttar Pradesh, 201304, India
  • Corporate Email: connect@creeplay.com
  • Official Website: https://www.creeplay.com

By using this Website, you confirm that you are at least 18 years of age, or are accessing the Website under the supervision of a parent or legal guardian, and possess the full legal capacity to enter into binding purchasing agreements.

CreePlay offers branded and premium cricket equipment and sporting goods for domestic and international sale.

  • We continuously monitor our stock levels to ensure that product descriptions, imagery, specifications, and retail prices are up to date and reliable.
  • We reserve the right to make safe adjustments to our available inventory volumes, product placements, or promotional offerings in response to manufacturer updates.
    CreePlay offers cricket equipment and sporting goods for sale in India and internationally.

All retail transactions are securely processed in INR or your local currency, where supported.

A transparent breakdown of any applicable regional taxes or customs delivery rates is clearly displayed at checkout prior to final payment authorization.

In the event of a significant, unintentional typographical or system pricing error, we will contact you immediately before processing to arrange a standard price correction or issue an immediate, comprehensive refund.

Receipt of a digital order confirmation does not signify our final acceptance of an order. We reserve the correct right to review and adjust orders prior to dispatch under specific circumstances:

  • Security Checks: To safeguard consumers against unauthorized card utilization or online payment fraud.
  • Logistical Limits: If unexpected distribution blockages or sudden regional courier restrictions prevent reliable fulfillment.
  • Inventory Integrity: If an item fails our thorough pre-shipping quality inspection, and a substitute cannot be verified. A complete, immediate refund will be automatically disbursed to the customer’s original payment method.

All order distribution timelines, transit metrics, and domestic/international fulfillment rules are governed explicitly by our dedicated Shipping & Delivery Policy. CreePlay works with verified courier partners to ensure timely arrivals, though we remain transparent about unexpected customs delays or climate events beyond our direct logistical control.

  • All sales, manufacturing defects, and order cancellations are handled comprehensively under our standard Return & Refund Policy.
  • Product exchanges and repairs are accommodated cleanly under official brand warranty conditions. Our friendly support team is fully accessible at connect@creeplay.com to guide you through any operational product issues.

When establishing a retail shopping profile on our platform, you agree to provide authentic, accurate contact information and accept responsibility for safeguarding your private login credentials. CreePlay maintains the safe right to restrict account access if fraudulent behavior, unauthorized access, or policy violations are detected.

All original designs, high-resolution product photography, logos, text blocks, graphic assets, and brand styling parameters displayed on www.creeplay.com remain the exclusive intellectual property of CreePlay or its manufacturing brand partners. Any unauthorized exploitation, commercial duplication, or distribution without prior explicit permission is prohibited.

Users are explicitly prohibited from exploiting this website for malicious purposes, deploying automated scraping bots, injecting script vulnerabilities, bypassing payment gateway verifications, or submitting verifiably false product evaluations.

To the maximum extent permitted under applicable Indian Consumer Protection laws, CreePlay provides its online storefront and retail shipping services transparently. CreePlay shall not be held liable for indirect commercial losses or situational operational disruptions. Our collective liability regarding transactional disputes shall not exceed the specific checkout value paid by the customer for the product in question.

Athletic cricket equipment requires standard, sport-specific safe handling and protective padding. CreePlay encourages all players to wear recommended protective gear during physical activity. We cannot be held liable for personal injuries or equipment weathering caused by structural alterations, non-standard field modifications, or generic product wear and tear.

Our website framework may link outward to global payment processing platforms or official brand distribution systems. CreePlay ensures high-level site integrations but does not directly govern the separate privacy architectures of non-affiliated web domains.

Your user security and checkout transaction data are fully encrypted, isolated, and processed in accordance with our clear Privacy Policy.

Cross-border clients are responsible for staying completely compliant with local import policies, statutory clearance filings, and handling any regional custom entry fees or port destination tariffs safely as outlined in our localized international dispatch schedules.

CreePlay will not be held responsible for unavoidable delivery delays caused by external factors beyond our control, including extreme weather events, national logistical interruptions, government port closures, or global health restrictions.

These corporate Terms & Conditions are governed and interpreted seamlessly under the legal frameworks of the Republic of India. Any unresolved retail conflicts or structural legal disputes shall be brought exclusively before the courts of competent jurisdiction located in Noida/Ghaziabad, Uttar Pradesh, India.

We routinely review our terms to ensure compliance with rapidly evolving commercial regulations. Revised terms are updated transparently on this portal with a visible date modification marker.

For any immediate clarity regarding your customer order status, policy queries, or shopping support, contact us directly:

  • Support Desk: CreePlay Customer Team
  • Email: connect@creeplay.com
  • Corporate Address: CreePlay | GBT Sports Pvt. Ltd., Unit no B-114, Logix Technova, Plot no A4, Sector 132, Noida, UP, 201304, India
  • Website: https://www.creeplay.com

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